Terms of service
Art
Will do - Anthro characters, Feral characters, Human characters, Soft/Mod Gore, Nsfw 18+ onlyWon't do - Hateful / Offensive art, Copying art style, Nsfw w/ minors, Heavy gore, Characters belonging to others without consent
Fursuit
Will do -
• Overly complex designs, ridiculously small details within realistic human limits
• Work with plush (minky/mochi) claws or with materials like neoprene and spandex with polyfil on the inside.
• Color match or material match pre-existent fursuit parts, as well as ordering specific materials as requested by the client, even if it’s not luxury shag fur. Example: purchasing lower quality fur from Amazon or AliExpress. The quote won’t change regardless of the material source.
• Work with different patterns as long as they’re provided by the client.
• Add squeakers inside pawpads or tails.
• Add finger escapes.Won't do -
• Work with acrylic or resin claws.
• Airbrushing work.
• Make retractable claws.
WIPs & Additional revisions
All work in progress pictures will be sent through private messages (I send a lot!), as well as constant checking to ensure the product is as accurate to the design as possible.If part of the product needs revisions after the confirmed sketch or WIP stages a fee will apply and will be determined based on how much is changed. This is to ensure that the artwork and fursuit meets your expectations.
Copyright and Usage rights
Copyright ownership - The artist maintains full ownership of the copyright for the commissioned artwork and work done on fursuit (minus bought parts)Usage rights - These rights are granted to the commissioner. There are two different types of usage rights that are listed below.Personal - You are granted the right to use the artwork or fursuit for personal use like PFP, Banners, personal custom clothing, etc... Please do not remove the watermark and give proper credit to the artist/fursuit maker.Commercial - With commercial use we can negotiate a fee for the use of the artwork.Restrictions - The following restrictions apply to the artwork...
✦ Absolutely no modifying the artwork
✦ Use for commercial purposes without compensation
✦ Redistribution of the artwork
✦ Use for creating AI-generated art
Payment Plans
Payment plans are available for all products except for tails and other smaller orders. (Less than $500) All installments should be paid as I work on the project, and the minimum amount per installment is $100. I can be flexible with the timeframe as I work with a tough schedule as well with a full time job.
I won’t ship any products until the full amount owed is paid.
Delivery and Deadlines
Completion time can vary between full payment and payment plans, I work on a pay for work standard so full payment is given, I will work faster compared to a payment plan as I’m worked by how much I’m being paid to the project. My full time job also keeps my busy and I keep all commissioners up to date with time frames on commission work. (I really appreciate patience)Delays - If unforeseen circumstances were to arise while in the commission process you will be notified ASAP. Large scaled projects like reference sheets or partial fursuits/bigger projects may require more time to ensure high-quality results.Rush orders / Deadlines - This option is not available due to the nature of my schedule
Cancellation policy
Full refunds are only available if no work has been started, and materials haven’t been ordered. A partial refund will be issued if the client requests for a cancellation, strictly tied to the amount of work done so far, or money spent on specific materials for the commission; the percentage may vary depending on the commission or situation (example: a smaller refund will be issued if the product is at 50%+ completion). All materials ordered will be shipped to the client on their dime if no other commission money was sent or if left over money is available then shipping will be paid via commission money and rest refunded to client.
Lastly, a refund request after the product has been 100% complete, but not shipped, will result in a 15% refund after the product is sold by me.
Please be aware of this!
Repairs & Warranty
Repairs & Warranty
A warranty of 1 year will be granted for heads and partial suits.
For hand and feetpaws, 6 months. In this timeframe, any repairs will be free, as long as the shipping to me is covered by the customer.
I provide a small letter with basic care and maintenance information with all my packages, the client will assume responsibility for any damages caused by ignoring my instructions or not applying common sense to the products’ care (e.g. heat damage, tearing of seams by brushing the fur too hard), and in consequence, the warranty will be void and I will not provide free repairs.
After warranty, repair costs and refurbishments will be discussed privately, subject to every individual situation.
Artist rights
The artist reserves the right to showcase the artwork/fursuit that is commissioned publicly like on social media platforms and portfolios. (Doesn't mean you can't decline being mentioned) The artist/maker also has the right to decline a commission due any reason, such as rudeness, price bargaining, threats, any bad attitude against the maker, or fursuit related issues such as impossible designs or hate symbology.
Any negative or hostile attitudes will lead to permanent blacklisting.
Allergies
I live with cats, and I interact with friends’ cats, dogs, and horses on occasion, there might be accidental animal fur in my materials. If you are highly allergic to animal fur, I would advise against commissioning me.
Work with Minors
I am open to work with minors, as long as I have written parental consent or I can have a one-on-one conversation with the customer’s legal guardians, via e-mail or direct messaging.
Denial or inability to contact them will result in a denial of service, and possible blacklisting.
Privacy
Any customers’ personal information such as payment details, names and addresses will remain strictly secret. I reserve the right to make prices and quotes public in case of a reselling of my products, in order to stop any scamming or profit attempts.
When commissioning or purchasing products from KasatkaFox, you agree to all terms.